Contact
Olivaro contact: phone, email and address for order help, refunds and this website
Olivaro contact details depend on your question. For tracking, changes and refunds on placed orders, call +1 (855) 889-3137 or email [email protected] with your order ID. For pages, typos, privacy and press, write to [email protected], Monday to Friday, 9:00am to 5:00pm ET. The website inbox cannot see orders.
Written by the Olivaro label deskUpdated
Two desks
How do you contact Olivaro customer service?
Olivaro customer service for an order is the order desk: call +1 (855) 889-3137 or email [email protected]. A second inbox, [email protected], handles this website only.
The two desks do different jobs. The order desk can look up an order, tracking, a change or a refund. The website inbox answers questions about pages, typos, privacy and press, during Mon-Fri 9:00am-5:00pm ET, and it cannot see orders. If you write to the wrong one, the answer will be slow.
Help with placed orders
Order desk. Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Label distributor
Instituto Experience
Printed on the bottle label as the distributor. For placed orders and refunds use the order desk above.
Office (New York)
399 Park Avenue, Floor 14
New York, NY 10022
Mail only. No walk-in sales.
Returns (New York)
1 New York Plaza, Floor 18
New York, NY 10004
Call first for instructions. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
The label itself prints no address, phone or email for the distributor, so the numbers above are the seller's order-desk details, not label details (Olivaro label).
Phone
What is the Olivaro phone number?
The Olivaro order-desk phone number is +1 (855) 889-3137. Have your order ID ready.
It is the number the seller prints in the checkout block, and the seller's refund steps start with a call to it. We cannot give you its opening hours, because we found no source for them. The table lists each channel and what it is for.
| Question | Use | Have ready |
|---|---|---|
| Order status, tracking, a change | Order desk, phone or email | Order ID |
| Refund or return under the guarantee | Order desk, by phone first | Order ID |
| A typo or error on this site | Website inbox | The page address |
| Privacy request or press | Website inbox | Your request in writing |
| A reaction or side effect | Your clinician, then FDA | The bottle and label |
Cancel an order
How do you cancel an Olivaro order?
Call the order desk at +1 (855) 889-3137 with your order ID as soon as you can. We found no source that states a cancellation window, so we cannot say how long an order can be changed.
The seller lists a 60-day money-back guarantee that, per the seller's checkout, applies after at least 30 days of use; read the live terms. That is a return route, not a cancellation route. We found no subscription or renewal terms in the seller's papers, and we invent none. Read the checkout page before you pay and save a copy of the confirmation.
The refund policy and the guarantee pages cover the return steps.
Refunds
What do you need to ask for a refund or return?
You need your order ID, your full name and your email, and the bottles themselves. The steps below are the seller's, so confirm them at the live checkout.
Call with your order ID
Phone +1 (855) 889-3137 and ask for return instructions.
Mail the bottles with tracking
Send them to 1 New York Plaza, Floor 18, New York, NY 10004, USA. Put in the box your full name, email and order ID.
Pay the return postage
The buyer pays return shipping. Use a tracked service.
Wait for the credit
The seller lists the refund timing as 3-5 business days after the returned bottles are credited, then 5-10 days for the card issuer to post it.
The office address is 399 Park Avenue, Floor 14, New York, NY 10022, USA. Do not mail bottles there unless the order desk tells you to.
Olivaro liquid: 30 mL a bottle1 mL serving · 2, 3 or 6 bottles · from $49 a bottle · shipping at checkout
See the priceThis website
When should you write to the website inbox?
Write to [email protected] about a mistake on a page, a privacy request, a press question or a source we should read.
It is staffed Mon-Fri 9:00am-5:00pm ET. It cannot see, change or cancel orders, and it cannot give medical advice. Tell us the page and the sentence, and we will check it against the label and the sources. Our process is on the about page and the editorial standards.
Keep taking prescribed medicine exactly as directed. Signs of severe low blood sugar (confusion, fainting, seizure), chest pain or trouble breathing: call 911. For other reactions, stop the liquid, call a clinician and report it to the FDA (FDA report a problem). Neither desk gives medical advice.
Before you call
What can the order desk not tell you?
The order desk can tell you about your order. It cannot tell you whether Olivaro is right for you, and no desk should.
Questions about insulin, diabetes pills, blood pressure or blood thinner medicines, pregnancy, nursing, age under 18 or a known medical condition belong with a clinician or pharmacist, as the label itself says (Olivaro label). The label caution reads: "Pregnant or nursing mothers, children under the age of 18 and individuals with a known medical condition should consult a physician before using this or any dietary supplement."
Tracking and refunds
Order desk: +1 (855) 889-3137 or [email protected].
This website
[email protected], Mon-Fri 9:00am-5:00pm ET.
Your health
Your clinician or pharmacist. See when to see a clinician.
Stay safe
How do you tell whether a contact is genuine?
Use only the numbers and addresses in the contact cards above and on the live checkout, and be wary of anyone who contacts you first asking for payment details.
We found no source for other Olivaro numbers, chat lines or social accounts, and we list none. If a message asks you to pay again, to buy a gift card or to share a card number by text, check it against the checkout. Third-party listings may not be genuine or covered by the guarantee. See where to buy.
FAQ
Olivaro contact questions
What is the Olivaro phone number?
The order-desk number is +1 (855) 889-3137, from the seller's checkout block. Have your order ID ready. Use it for tracking, changes and refunds on placed orders. The label itself prints no phone number for the distributor, so this is the seller's line.
What email do I use for an Olivaro order?
Write to [email protected] for tracking, changes and refunds on placed orders, and put your order ID in the message. The website inbox, [email protected], cannot see orders and will send you back to the order desk.
How do I cancel an Olivaro order?
Call the order desk at +1 (855) 889-3137 with your order ID. We found no source that states a cancellation window or any subscription terms, so we cannot give one. Read the live checkout and keep your confirmation.
Where do I send returned bottles?
Only after the order desk gives return instructions. The seller lists 1 New York Plaza, Floor 18, New York, NY 10004. Mail with tracking and include your full name, email and order ID. The buyer pays return shipping.
Can the website inbox help with my order?
No. It handles pages, typos, privacy and press, Monday to Friday, 9:00am to 5:00pm ET, and it cannot see orders. For anything about an order you have placed, call or email the order desk.
Who do I ask if I have a health question about Olivaro?
Ask your clinician or pharmacist, especially if you take insulin or diabetes medicine. Neither desk gives medical advice. Never stop or change a prescribed medicine because of a supplement.
Who wrote this
Written and reviewed by
Pages built from the label, the seller's brief and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site of a USA Authorized Olivaro Retailer. It is not the manufacturer, and the label names Instituto Experience as the distributor. We earn money when you buy through our order links.
Keep reading
More about Olivaro
USA Authorized Olivaro Retailer
Ready to look at Olivaro?
Check your medicines first, and ask a clinician or pharmacist if you take diabetes medicine or insulin. Then pick a pack: 2, 3 or 6 bottles of 30 mL. Packs are listed at $79, $69 and $49 a bottle with a 60-day money-back guarantee (after at least 30 days of use); confirm the total and shipping at checkout.
- Secure checkout on the seller's site
- 60-day money-back guarantee, per the seller
- Shipping shown at checkout
