Contacts
Olivaro customer service: the order desk, the inbox and the distributor
Olivaro customer service for placed orders runs through the order desk at +1 (855) 889-3137 or [email protected]. They handle tracking, changes and refunds on placed orders. The website inbox, [email protected], cannot see orders, and the label gives no phone or email for the distributor.
Written by the Olivaro label deskUpdated · 5 min read
Three contacts
Who handles Olivaro customer service?
Three different contacts exist, and each handles something different. Picking the wrong one is the usual reason a message goes unanswered.
| Contact | Handles | Cannot do |
|---|---|---|
| Order desk: +1 (855) 889-3137 or [email protected] | Tracking, changes and refunds on placed orders | Questions about this site's pages |
| Website inbox: [email protected] | Pages, typos, privacy, press | See or change any order |
| Distributor named on the label | Not stated on the label | No phone or email printed |
Have your order ID ready. The website inbox is staffed Mon-Fri 9:00am-5:00pm ET. We found no published hours for the order desk, so if you call and no one answers, leave your order ID and try again.
Orders
What is the Olivaro phone number?
The seller's order desk number is +1 (855) 889-3137. It is the number for tracking, changes and refunds on placed orders, and it comes from the seller's checkout block.
It is not printed on the bottle. The label prints only "Distributed by: Instituto Experience", with no address, phone or email. Before calling, gather your order ID, the name and email used at checkout and, for a return, a tracking number from the carrier.
For mail, the seller's office is 399 Park Avenue, Floor 14, New York, NY 10022, USA. Returns go to 1 New York Plaza, Floor 18, New York, NY 10004, USA and need full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Cards
How do I contact Olivaro about the website?
Write to [email protected] for anything about these pages: a typo, a privacy question, a press request or a correction.
Help with placed orders
Order desk. Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Label distributor
Instituto Experience
Printed on the bottle label as the distributor. For placed orders and refunds use the order desk above.
Office (New York)
399 Park Avenue, Floor 14
New York, NY 10022
Mail only. No walk-in sales.
Returns (New York)
1 New York Plaza, Floor 18
New York, NY 10004
Call first for instructions. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
More on the contact page.
Olivaro liquid: 30 mL a bottle1 mL serving · 2, 3 or 6 bottles · from $49 a bottle · shipping at checkout
See the priceProduct questions
Who answers health questions about Olivaro?
The order desk and the website inbox are for placed orders and pages, not medical advice, and neither can say whether Olivaro is right for you.
A clinician or pharmacist can. Keep taking prescribed medicine, and if you take insulin or diabetes pills, ask before adding any supplement. Severe low blood sugar (confusion, fainting, seizure), chest pain or trouble breathing: call 911. To report a reaction to a supplement, see the FDA's page (FDA report a problem).
If you decide to order, the packs are below, with shipping as shown at checkout.
90-serving supply
3 bottles: 90 mL
$207$69 a bottle
Shipping at checkout · 60-day guarantee
See 3 bottles
180-serving supply
6 bottles: 180 mL
$294$49 a bottle
Shipping at checkout · 60-day guarantee
See 6 bottlesSeller-listed prices; confirm at checkout (Olivaro sales site). Two bottles are also sold. If you take diabetes medicine or insulin, ask your clinician or pharmacist before you order.
FAQ
Olivaro questions people ask
Is the Olivaro website email the same as the order email?
No. The website inbox, [email protected], covers pages, typos, privacy and press, and it cannot see orders. For tracking, changes and refunds on placed orders, write to [email protected] or call +1 (855) 889-3137.
Does the Olivaro label list a phone number?
No. The label prints "Distributed by: Instituto Experience" and no address, phone or email for it. The phone number we list belongs to the seller's order desk, not to anything printed on the bottle.
What hours does Olivaro customer service keep?
The website inbox is staffed Monday to Friday, 9:00am to 5:00pm ET. We found no published hours for the order desk, so call during normal business hours and have your order ID ready.
Who wrote this
Written and reviewed by
Pages built from the label, the seller's brief and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is the information site of a USA Authorized Olivaro Retailer. It is not the manufacturer, and the label names Instituto Experience as the distributor. We earn money when you buy through our order links.
Keep reading
More about Olivaro
USA Authorized Olivaro Retailer
Ready to look at Olivaro?
Check your medicines first, and ask a clinician or pharmacist if you take diabetes medicine or insulin. Then pick a pack: 2, 3 or 6 bottles of 30 mL. Packs are listed at $79, $69 and $49 a bottle with a 60-day money-back guarantee (after at least 30 days of use); confirm the total and shipping at checkout.
- Secure checkout on the seller's site
- 60-day money-back guarantee, per the seller
- Shipping shown at checkout